by eyewash
Question by Tracy T: Bank of America has the worst mortgage customer service?
My husband and I recently tried to refinancing our home with BOA. We have been a BOA customer for several years now, have a good credit rating, and were wanting to refinance and pay-off a portion of our existing mortgage. The representative at the branch was really helpful, but then the application was sent to the central mortgage department and everything became a disaster. The appraiser appraised
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